Air & Water Solutions specializes in Heating and Cooling, Water Softener Systems, Ductless Heat Pumps, Tankless Water Heaters, Central Vacuums, and Energy Audits.
We are an environmental solutions company, promoting clean air, clean water, and clean energy. And in doing so, we provide highly efficient, environmentally conscientious products for both residential and commercial applications.
Our highly trained and certified technicians are experts in installation and service of any brand of equipment. We always strive to maintain the highest level of customer satisfaction and have thousands of satisfied customers across Mid Missouri. We offer 24 hour emergency heating and air conditioning service to the Columbia and surrounding areas.
"The crew that installed the furnace was great! They answered my numerous questions, asked my opinion about the thermostat installation and explained maintenance!"
"Chris came to my house to fix a leaking valve on my water heater. I appreciate the time he took to answer all my questions about how this valve worked and what causes these issues and any other silly questions I threw his way. He didn't act like I was asking stupid questions or that he didn't have time for me. I know I wasn't the biggest money maker for him that day but I can tell you that my future business will be with Air & Water Solutions. Hats off to Chris for making one happy customer."
"Air & Water Solutions of Columbia was one of the best experiences I have ever had with contractors. Very professional, courteous, efficient and everyone on the crew seemed knowledgeable. I would highly recommend them and I am sure I will return to them in the future."
My wife and I just wanted to express our gratitude to your business and your staff for customer service that went above and beyond in a day and age where true "good business" is hard to find.
On Monday, August 6, 2018, we discovered that our water heater had finally met its end. I started calling several companies in the Columbia area and was told by all of them that it would be days before they could get anyone out to just do an estimate. This was not the case with Air and Water Solutions. Within an hour, Ray Jetton was at our house to evaluate the situation and give us options. Ray went out of his way to coordinate with the company's dispatcher to pull technicians off of other jobs to come help us with the singular goal of getting us hot water as soon as possible. This was extraordinary service especially after being told by everyone else that they wouldn't be able to fix anything for days! Within an hour of Ray leaving our house, Jeff, Charles, and Paul arrived and informed us that they were there to get us hot water again that day and wouldn't leave until the job was done, even if that meant working late. My wife and I couldn't believe this level of service. Jeff, Charles, and Paul were wonderful, informative, professional, and very cordial even under the circumstances of being pulled off of a normal day's work and knowing they'd most likely be working later than expected. These men lived up to their word and gave us hot water that afternoon, just like they said they would.
My wife and I are still blown away by the effort Ray, Jeff, Charles, and Paul made to come to our aid and we can't thank them enough, or your business enough, for having such great service. I hope you will be sure to share this message of thanks with these gentlemen so they know how much we appreciate everything they did for us. Their exemplary customer service has made Air and Water Solutions the top business for heating, cooling, and water in Columbia for us and we will be sure to refer everyone we can to you because businesses like yours need to stick around for years to come. Thank you again so very, very much and we look forward to doing business with you again.
I have worked with Air and Water Solutions on two occasions. First to remove ducting and install two Mitsubishi Mini Split heat pumps in Columbia and now in Jefferson City to install a 2 ton central air unit and a Mitsubishi heat pump. In both instances Air and Water has listened to my needs, looked closely at the situation, and proposed a solution that fits.
For the work in Jefferson City, I had 3 contractors provide bids. Air and Water was the ONLY one who measured the vents and indicated how large a compressor should go with those vents. Air and Water was the ONLY one who even had a suggestion for cooling upstairs. And while two cooling units may sound more expensive than one, the other two contractors were trying to sell me too large a compressor and so the Air and Water Solutions bid came in pretty close to the others.
I strongly recommend calling Air and Water for your next bid!