Frequently Asked Questions

Frequently Asked Questions

For HVAC Repair, Installation & Maintenance

  • When should I have my heating and cooling equipment serviced?

    Probably the second most common question we get in the field of HVAC. Your HVAC system should be serviced before the start of both heating and cooling season (2 times per year). We inspect your Air-Conditioner in the spring to make sure it’s ready to cool your home and inspect your heat pump or furnace at the end of summer or early fall. Proper maintenance of your HVAC system is the key to prolonging the life of the unit.  

  • How often should I replace my furnace filter?

    This is the most frequently asked question we are asked by home-owners. Your air filters should be replaced every 1 to 3 months, depending on the type of filter you have and how often your system runs. Replacing your air filter will improve the air quality in your home as well as keep the unit running efficiently as possible. A dirty air filter is a common cause for premature failure of your furnace and it’s motor.

  • How do I know when it’s time to replace my HVAC system?

    This can be a difficult question for many home-owners. The average life span of an HVAC is around 13-15 years. This can be dependent upon a number of factors, one of them being how well the unit was maintained and service over the years. Older systems that are inefficient; use expensive phase out refrigerant; or costly part components should be considered for an upgrade. Our staff will walk you through the pros and cons of both so that you make the right choice for your home.

  • What are the benefits of installing a programmable thermostat?

    Installing a programmable thermostat puts you in control of your home’s temperature throughout the day. A programmable thermostat lets you adjust the temperatures you desire for certain times (morning, midday, evening). Programmable thermostats can often help lower your utility bills and allow your system to be used more efficiently.

  • What is a ductless mini-split system?

    A ductless mini-split system or an alternative way to heat and cool your living space compared to your normal conventional ducted units you may find in homes. These systems work similarly to conventional units except they do not require any ductwork. These systems have an outdoor unit and an indoor wall head or floor mount unit that is connected by a refrigerant line. Ductless systems allow you to heat and cool each space individually based on preference. Most are controlled via remote control.

  • What should I do if my Air Conditioner is frozen?

    A frozen Air Conditioner can be due to a number of reasons. Your unit may have low air flow that is caused by either a dirty filter, worn out motor, or a dirty blower wheel. It may also be caused by low refrigerant levels or other issues. In either case, we recommended turning the unit off and allowing it to thaw out. When you call our offices, a trained technician can be dispatched to determine the issue and get your system up and running again.

Maintenance Plans – Get the most out of your system all year long.


Benefits of an HVAC Maintenance Plan


  • Peace of Mind: Our Spring and Fall inspections will ensure that your system runs trouble-free throughout the year. Our inspections make sure that problems are spotted before they become issues.
  • VIP Service: Our maintenance plan provides our same hourly rate even on weekends and after hours if you are in need of emergency service. We are available 24/7/365 to meet your needs.
  • More Efficient, Longer Lasting: Studies show that those who have their heating and cooling systems maintained properly are more efficient leading to lower utility bills and longer product life.
  • Discounts: All Maintenance Plan customers receive 15% off filters and parts.
  • Experts Service: With over 25 years in the business, our technicians are experts in the trade and provide the utmost care for your home and your products.
  • Comprehensive Inspections: For a full list of what is included in your inspection, please contact our office for more details.


Sign up for your Maintenance Plan today or contact our office for further details.  If you have more than one system, please contact our office for special pricing.

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